Fees are paid monthly in advance, you are not charged for bank holidays or for the week we are closed for Christmas, fees are calculated on a 51-week year, divided into 12 equal monthly instalments (excluding any bank holidays that fall on a day your child normally attends). Payment can be made through electronic back transfer, debit/credit card, DDM, childcare vouchers and tax-free childcare accounts.
The daily rates agreed at the time of registration are subject to change, although the Nursery will try to avoid doing so, the Nursery retains the right to increase rates to cover increases in the Nursery's costs. If you registered with a price freeze guarantee (not available to new customers) this will extend for as long as your sessions are unchanged, if you require different or additional sessions, prices will be charged at the current rates at the time for those sessions, if they are available.
For funded hours, to qualify for all the extras we offer in addition to the funded hours of childcare, it costs £1.50 per each funded hour. This covers all foods, consumables (nappies, wipes, suncream etc.), external session providers (tennis, sports, drama, dance etc,) trips out (bus trips, zoo, theatre trips etc.) and parent workshops (behaviour management, support your child's early reading, raising boys). Formula milk is only provided for children up to 12 months, parents wishing for their children to have formula milk past 12 months must provide the formula milk for use at the nursery.
A registration fee of £75.00 is required to secure a place - this is non-refundable, registration fees for additional siblings are £37.50. Fee exemptions apply for children doing only funded hours.
One month's written notice or one month's fee in lieu is required to reduce attendance or terminate contract. ▪ Fees are still payable if a child is absent from their sessions due to illness or holiday.
Fees are due on the 1st of the month, if paid late a fee of £10 + 5% of balance may be applied.
The nursery is closed for a week at Christmas and for bank holidays - fees are not charged for these days.
Children can be dropped off any time after the start of the session and picked up any time before the end of the session. Where parents are unavoidably detained for pick Terms and Conditions up, additional fees may be charged, if additional staffing costs are incurred, at £10 for the first minute late and £1 per minute for every subsequent minute late.
Extra one-off sessions can be booked in additional to normal sessions. The costs of these will be normally added to the next monthly bill, although payment can also be made in advance if preferred.
Although the nursery will try to accommodate requests for one-off or permanent extra sessions, it will not always be possible to agree to such requests due to space and staff: child ratio restrictions.
The nursery follows a substantial number of policies that explain how the nursery operates, these are available on the Tiny Toes Nursery website (currently the website only lists policies updated since the management takeover in August 2018; additional policies will be added as they are updated, copies of other policies not listed on the website can be provided on request).